Water Rates & Fees

Print
Share & Bookmark, Press Enter to show all options, press Tab go to next option

Madison County Water Rates and Fees

RESIDENTIAL RATES  2021
EFFECTIVE SEPTEMBER 1st
Base Rate for 1" and smaller  $14.00
First 2,500 gallons
$2.65 per 1,000 gallons
Next 2,500 gallons
$4.57 per 1,000 gallons
Next 5,000 gallons $4.57 per 1,000 gallons
Next 40,000 gallons
$4.57 per 1,000 gallons
All Additional
$7.27 per 1,000 gallons

 

Water meters are the property of the Madison County Water Department (MCWD). Payment for a water meter is a non-refundable fee for meter placement. For an account to remain active, a base rate (or minimum bill) must be paid monthly to cover the continuous maintenance of the water meter. If an account is inactive, the meter is subject to being removed by the MCWD. In the event of a lost/missing or damaged water meter or the need for replacing a meter that has been removed, due to customer neglect, the cost of the necessary repairs or replacement shall be paid by the customer.

Water Department Service Fees

Effective April 3, 2023

   Return Item Fee  $35.00
   Reconnect Fee Paid Delinquent Account (7:00 AM - 5:30 PM)  $45.00
   After Hours (5:31 PM - 7:00 PM)  $90.00
   Saturday & Holiday Reconnects (8:00 AM - 12:00 PM)  $90.00
   Reread Meter at Customer's Request  $30.00
   Meter Test at Customer's Request  Cost
   Accelerated Set-up Transfer Fee (same day service - drops only 7AM-2PM)  $100.00
   Inaccessible Meter  $30.00
   Customer Request Service Call, 7am-3pm  $50.00
   Customer Request Service Call After Hours  $75.00
   Lower/Raise Meter, Uncover/Extend Service  $500.00
   Lower/Raise Meter Box  $100.00
   GPS Service  $30.00
   Replace Curb-Stop (3/4" or 1")  $200.00
   Replace Dual Check Valve  $100.00
   Broken/Cut Lock  $75.00
   Move Meter/Service  Cost, plus
   Meter Box & Lid (regular)  $200.00
   Meter Box & Lid (jumbo)  $500.00
   Meter Box Lid only  $100.00
   Replace Meter (3/4" or 1")*  up to $600.00
   Reinstall Meter (3/4" or 1")  $400.00
   Replace Meter External Antenna  $75.00
   Unauthorized Usage/Service Tampering (plus consumption, if applicable)**  up to $600.00
   3/4" Meter with/without backflow only  $500.00
   1" Meter w/backflow only  $600.00
   3/4" Meter w/backflow-full install  $1,100.00
   1" Meter w/backflow-full install  $1,300.00
   2" Meter w/backflow-full install  $3,000.00
   3" or larger Meter w/backflow-full install  Cost, plus
   Fire hydrant  Cost, plus

 

*Meter replace escalation, applies only to ¾” & 1”  (due to delinquency/missing/damage-per customer)
1st offense $300
All others $600
(residential customers may receive an initial warning for damage)

**Unauthorized use/tampering escalation (per customer):
1st offense $150
2nd offense $300
All others $600

Service Call Fees

  • Charged when a crew is asked to check a non-emergency leak on the same day and the leak is found to be on the customer's side of the water meter.
  • Charged when a customer requests a same-day trip for a non-emergency issue, such as a curb-stop turn off and verify reading.

Unauthorized Usage/Service Tampering Fees

  • Charged when meters, valves and county-side service lines are removed or altered in any way.
  • Charged when illegal, non-metered, connections are made to the water system at service lines and/or fire hydrants, or when water is used through a meter without an account set-up.

This list is not all inclusive.  The Madison County Water Department charges developer/builder fees, fire hydrant meters fees, as well as others not listed above, when applicable.