Water Department
256-746-2888
266 B Shields Road, Hsv 35801, Fax 256-746-2889

email:water@madisoncountyal.gov

Fritz Mucke, Director

Business Hours: Monday-Friday 7 A.M. to 3:30 P.M.

For Emergency: 379-2754 (Mountain Fork Water Treatment Facility)
Treatment plant operators will contact the crew on call 24 hours a day.

The Madison County Water Department (MCWD) provides water service to approximately 28,000 customers in the outlying portions of Madison County. This customer base has been steadilyincreasing for several years at an average rate of approximately 3%. The most recent water rate increase was implemented in 1998. As with any water department or utility, capital improvements are not only necessary, but requiredto upkeep, maintain and expand the current water system. As with every other product or service, these prices or rates tend to increase as each year passes. Therefore, requiring a waterrate evaluation or study to be conducted every few years is good practice.

Garver Engineering also made a rate study recommendation to the full Madison County Commission on February 11, 2011.

Water Rates Effective June 1, 2011

Madison County Water Department – STATISTICS
Water Mains in Service – 950 Miles
Water Storage Tanks – 11
Water Storage Capacity – 16 Million Gallons
Primary Water Source – Groundwater
Customers – 25,676
Employees – 58
State Certified Water Treatment Operators – 26

Water Rates Effective June 1, 2011
GallonsRate
Base Residential Fee $10.00
1st 2,500 $2.50 per 1000 gallons
Next 2,500 $3.75 per 1000 gallons
Next 5,000 $3.50 per 1000 gallons
Next 40,000 $3.25 per 1000 gallons
All over 50,000 $4.51 per 1000 gallons

Previous Water Rates 1998 - 2011
GallonsRate
1st 2,500 $10.00 Minimum Bill
Next 2,500 $3.75 per 1000 gallons
Next 5,000 $3.50 per 1000 gallons
Next 40,000 $3.25 per 1000 gallons
All over 50,000 $4.51 per 1000 gallons

Explanation of Base Monthly Fees
1" and smaller meters (residential)$10 per month
1 1/2" and 2" meters (some residential & commercial) $30 per month
3" meters (commercial)$50 per month
4" and larger meters (commercial)$100 per month

Service and DescriptionRevision
Residential – Owner Occupied – Full Meter Sets

5/8” x 3/4” Meter w/Backflow 900.00
1” Meter w/Backflow 1,000.00
2” w/Backflow 2,750.00
State Hwy. Short Side Sets Same as Above
State Hwy. Long Side Sets Cost Plus
Upgrade Meter to 1” 1,000.0
Upgrade Meter to 2” Cost Plus
Meters Install 3” & Larger Cost Plus
Fire Hydrant Installation Cost Plus
Every Hydrant order to be reviewed! Min. 3,500.00
Subdivision & Platted Lots
Meter Only (5/8 x 3/4 Meter) Drop Ins 400.00
Full Meter Set ( Same as Above) Depends on Size
Miscellaneous Charges
Service Call to Check Customer Side, 7:00 a.m. – 3:30 p.m.30.00
Service Call to Check Customer Side, After Hours60.00
Broken or Cut Locks75.00
Lower or Raise Meter for Landscaping500.00
Replace Broken Curb-Stop150.00
Replace Broken or Missing Dual Check Valve 100.00
Relocate Meter 900.00
Locate Missing Service Line 500.00
Dig-Up Service for Non-Payment 500.00
Meter Box and Lid (Regular) 150.00
Meter Box and Lid (Jumbo) 250.00
Meter Box Lid Only 60.00
Repair or Replace Damaged Meters200.00
Replace Missing Meters 200.00
Unauthorized Water Use (Fire Hydrant or Service Line) 500.00

IMPORTANT PROJECTS

Water System Improvements Completed in 2006:

  • Completed installation of 8 inch water main as part of a Community
  • Development Block Grant
  • Completed renovation off two water storage tanks
  • Completed installation of 120 new fire hydrants
  • Installed 60 new fire hydrants

Water System Improvements for 2007:

  • Continue new water main installation as part of multi-year program using
  • Water Department crews and contractor support
  • Upgrade control system for Mountain Fork Water Treatment Facility

Future Water System Improvements:

  • Continue multi-year water main upgrade
  • Renovation of one water storage tank
  • Install improved controls for two wells and one booster pump

Drinking Water Festival:
The 10th Annual Madison County Drinking Water Festival, held on May 8th and 9th at the University of Alabama in Huntsville, was a success! Approximately 1800 students and 90 teachers representing all school systems in Madison County attended.

The Madison County Commission has heavily participated in the Festival each year. The Festival educates 4th graders about surface and groundwater through fun, enlightening activities. The students learn the source of their drinking water, how they can protect it and keep it clean, and how it is linked to other natural resources. Children leave the Festival environmentally aware and equipped with a sense of stewardship for our greatest natural resource — WATER!

For further information: contact Anne Burkett at (256) 532-3505 or visit http://www.hsvutil.org/drinkingwaterfestival/

Water systems in Madison County:

Where your water comes from....

AREA 1
The majority of this service area is supplied by the Hazel Green and Bo Howard Wells. However, some parts of this area, such as the southern portions, are also served by the Mountain Fork Water Treatment Facility, the Lincoln/Dallas Water Treatment Plant and the South Parkway Water Treatment Plant.

AREA 2
Except for a small section south of Winchester Rd. and west of Shields Rd., which also gets water from the Lincoln/Dallas Water Treatment Plant, this area is served entirely by the Mountain Fork Water Treatment Facility.

AREA 3
This service area is supplied by water obtained from the South Parkway Water Treatment Plant.

If still not sure...
Please contact the Water Department for further instructions.

HOW TO USE YOUR METER TO CHECK FOR LEAKS

  • Be sure no water is on inside your dwelling. This includes toilets, ice makers, washing machines, etc.
  • If no water is on, check your meter for any movement of the dial. When water is passing through the meter, the dial will move in a clockwise direction. If water is off and the dial moves, you have a leak.
  • Once you have determined you have a leak, call a plumber or do the repairs yourself. The Madison County Water Department is not responsible for the lines from the meter to your dwelling.

Every Drop Counts!!!
A faucet leaking one drop per second wastes 2,400 gallons per year.
To check if your toilet tank is leaking, put a few drops of food coloring in the tank, wait about 15 minutes, and look in the bowl. If the food coloring shows up there, the tank is leaking.

DRY WEATHER WATER CONSERVATION TIPS
Drought conditions are causing a larger than usual consumption of water, resulting in some customers experiencing lower pressures. Please be mindful of your water consumption and do your part to help conserve water. Here are a few outdoor conservation tips for you to follow:

  • Water your lawn only when necessary. It takes 660 gallons of water to supply 1,000 square feet of lawn with 1 inch of water. (This is almost the same amount as you use inside the house in an entire week.) As a general rule, established lawns do not need to be watered more often than every five to seven days.
  • Water lawns and gardens early in the morning or at night, when temperatures are lowest, and save 30% or more of the water typically lost to evaporation.
  • Do not allow sprinklers to water your street, driveway or sidewalk.
  • Raise the height of your mower so that you are cutting grass at the highest recommended height. A higher cut encourages grass roots to grow deeper, shades the root system and holds soil moisture better than a closely clipped lawn.
  • Avoid over fertilizing your lawn. Fertilizer applications increase the need for water.
  • Use mulch around trees and shrubs and in garden beds to retain moisture in the soil.
  • Do not use the hose to clean your driveway or sidewalk — use a broom.
  • Use a shut-off nozzle on your hose so that water flows only as needed.
  • Do not leave sprinklers on hoses unattended.
  • If you wash your car, park it on the grass and use a hose with an automatic shut-off nozzle.
    Source: http://www.adeca.alabama.gov/water